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OUR PRIVACY POLICIES

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Privacy Agreement

1. The Coaching Materials you receive are confidential and proprietary, and cannot be used, disclosed or duplicated except within your own company unless agreed upon in writing with FOCUS. These materials are unpublished works protected by copyright laws and no unauthorized copying,adaptation, distribution storage or displays are permitted.


2. Our services are advisory. You the client bear sole responsibility for the use and implementation of these services in your business. You agree to forever indemnify and hold harmless your coach from and against any loss, cost or expense resulting from your activities related to the subject matter in this document.


3. While Your Coach will be providing you with guidance, direction and program materials, such a role is advisory only. You will be primarily accountable for producing the results during the Program.In this way Your Coach seeks to educate, train and motivate you in order to make your ability to run a successful business a lifelong activity.

4.Neither party shall permit any employee, agent or subcontractor of that party to have access to the Confidential Information until such time as that employee, agent or sub-contractor shall have entered into a confidentiality agreement with the disclosing party in a form approved by the disclosing party.


5. Each party shall immediately notify the other party of any information, which comes to its attention regarding any actual or potential un-authorised disclosure or use of the Confidential Information. Each party shall cooperate with the other in any investigation, prosecution,litigation or other action taken regarding the subject of any such information.


6. Each party shall keep the Confidential Information confidential and shall not disclose it or make it available directly or indirectly to any third party in any form or medium whatsoever without the express written consent of the disclosing party.


PRIVACY POLICIES


Who we are
Our website address is: https://focusgdt.com.
What personal data we collect and why we collect it


Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

A code string is sent via our internal email service when filling out a contact form or one of our questionnaires that connects with our staff email address to send a PDF copy of your details. A PDF copy of this file is also stored on our internal host server using end-to-end encryption and secure access.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Contact forms / Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Analytics
When you visit our site or make a booking, our Google Analytics account will collect data around your behaviour on the site (pages visited, time spent) to give us an idea of how our page functionality is preforming. Please note no personal identifiers are collected such as Name, Age, Sex or Gender Identity.


Financial details
When you book an appointment, purchase a course or online product or otherwise provide your financial details to make a payment on our site your details are sent through our payment gateway for the means of taking a payment from you. Other than any identifiable details kept for your invoice or payment receipt, your payment information is not stored. Your contact details will be stored in our secure CRM as part of our client database. In the case of recurring payments, these are setup with your financial institutions and any account information is stored in a secure and encrypted CRM database as well as on our secure server within our office.


Who we share your data with

If you request a password reset, your IP address will be included in the reset email. Your financial data may be shared with our secure payment gateway and financial institution for the means of collecting payment or setting up recurring payments only.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data

Visitor comments may be checked through an automated spam detection service. Financial or payment details will be sent through our payment gateway facility as setup through our financial institution. All transactions are encrypted and secure.


Your contact information

Your contact information will be kept in our secure CRM database and is managed by staff of FOCUS only. Filling out or contact or Questionnaire forms creates a record for you within our databases.


Additional information
How we protect your data


All data is encrypted and protected by secure gateways within our CRM. Only FOCUS staff have access to this data and this information shall not be used, passed on, traded or sold to any third parties or affiliates outside of FOCUS staff and for the means of conducting business with FOCUS and its employees.


What data breach procedures we have in place

As well as encryption and security, we have monitoring systems in place to ensure data is backed up to our internal server securely and to check for site health and issues, with reporting conducted monthly to ensure against breaches of information.

Should a breach occur we will endeavor to contact all affected parties within 24 hours of the breach occurring.




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